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MEDLINE PowerPoint Training Session
Last Updated: November 2008   |   Document Type: Teacher Guide
Use this PowerPoint presentation to demonstrate the MEDLINE databases to your users. This presentation includes instructors notes. See also:Preparing for a Training Session Trainer Guide...

Student Research Centre Scavenger Hunt for Canadian Reference Centre
Last Updated: November 2008   |   Document Type: Help Sheet
Use this fun and easy fill-in-the-blank tool to help students learn about the Canadian Reference Centre content within EBSCO's Student Research Centre interface....

Where can I find lesson plans and classroom exercises for K-12 students?
Last Updated: November 2008   |   Document Type: FAQ
EBSCO's Customer Success Center website offers a variety of thematic units, lesson plans, and classroom exercises for K-12 students, including: EBSCO Databases in the Classroom: Lesson Plan Template EBSCO Math & Science Scavenger Hunt –...

Visual Searching Trainer Guide
Last Updated: November 2008   |   Document Type: Teacher Guide
Need help preparing for an upcoming training of your administrators, teachers, or librarians on EBSCOhost Visual Search? This guide includes preparation and presentation tips, a complete content outline, a sample evaluation form, and a list of recomm...

Points of View Reference Center Trainer Guide
Last Updated: November 2008   |   Document Type: Teacher Guide
Need help preparing for an upcoming training of your administrators, teachers, or librarians on Points of View Reference Center? This guide includes preparation and presentation tips, a complete content outline, a sample evaluation form, and a list o...

DynaMed Trainer Guide
Last Updated: November 2008   |   Document Type: Teacher Guide
Need help preparing for an upcoming training of your administrators or medical professionals on DynaMed? This guide includes preparation and presentation tips, a complete content outline, a sample evaluation form, and a list of recommended hando...

Patient Education Reference Center Trainer Guide
Last Updated: November 2008   |   Document Type: Teacher Guide
Need help preparing for an upcoming training of your administrators or medical professionals on Patient Education Reference Center? This guide includes preparation and presentation tips, a complete content outline, a sample evaluation form, and a lis...

Nursing Reference Center Trainer Guide
Last Updated: November 2008   |   Document Type: Teacher Guide
Need help preparing for an upcoming training of your administrators, nurses, or medical professionals on Nursing Reference Center? This guide includes preparation and presentation tips, a complete content outline, a sample evaluation form, ...

My EBSCOhost Personalized Folder Trainer Guide
Last Updated: November 2008   |   Document Type: Teacher Guide
Need help preparing for an upcoming training of your administrators, teachers, or librarians on the My EBSCOhost Personalized Folder? This guide includes preparation and presentation tips, a complete content outline, a sample evaluation form, and a l...

Literary Reference Center Trainer Guide
Last Updated: November 2008   |   Document Type: Teacher Guide
Need help preparing for an upcoming training of your administrators, teachers, or librarians on Literary Reference Center? This guide includes preparation and presentation tips, a complete content outline, a sample evaluation form, and a list of reco...

EBSCOhost Trainer Guide
Last Updated: November 2008   |   Document Type: Teacher Guide
Need help preparing for an upcoming training of your administrators, teachers, or librarians on EBSCOhost? This guide includes preparation and presentation tips, a complete content outline, a sample evaluation form, and a list of recommended handouts...

Consumer Health Complete Trainer Guide
Last Updated: November 2008   |   Document Type: Teacher Guide
Need help preparing for an upcoming training of your administrators, teachers, or librarians on Consumer Health Complete? This guide includes preparation and presentation tips, a complete content outline, a sample evaluation form, and a list of recom...

EBSCOadmin Trainer Guide
Last Updated: November 2008   |   Document Type: Teacher Guide
Need help preparing for an upcoming training of your administrators, teachers, or librarians on EBSCOadmin? This guide includes preparation and presentation tips, a complete content outline, a sample evaluation form, and a list of recommended handout...

Patient Education Reference Center Trainer Guide - PowerPoint Slides
Last Updated: November 2008   |   Document Type: Teacher Guide
Patient Education Reference Center Trainer Guide - PowerPoint Slides See also:Preparing for a Training Session Trainer GuideAccompanying Instructors Notes Guide:Patient Education Reference Center Trainer Guide...

Nursing Reference Center Trainer Guide - PowerPoint Slides
Last Updated: November 2008   |   Document Type: Teacher Guide
Nursing Reference Center Trainer Guide - PowerPoint Slides See also:Preparing for a Training Session Trainer GuideAccompanying Instructors Notes Guide: Nursing Reference Center Trainer Guide ...

DynaMed Trainer Guide - PowerPoint Slides
Last Updated: November 2008   |   Document Type: Teacher Guide
DynaMed Trainer Guide - PowerPoint Slides See also:Preparing for a Training Session Trainer GuideAccompanying Instructors Notes Guide:DynaMed Trainer Guide...

Preparing for a Training Session Trainer Guide
Last Updated: November 2008   |   Document Type: Teacher Guide
Preparing for a Training Session Trainer Guide  ...

Training Evaluation Survey for EBSCO training sessions
Last Updated: October 2008   |   Document Type: FAQ
Thank you for attending an EBSCO Publishing training session!  We value your feedback and thank you for taking a few moments to evaluate the facilitator and the content of our training.Please click the link below to complete our quick ...

What are the technical requirements for attending online training?
Last Updated: September 2008   |   Document Type: FAQ
To participate in online training, you need a computer with an internet connection, and either a telephone, a headset with microphone attached to your computer, or your computer's internal speakers. Click here for more information on the audio opti...

What accessibility settings are available to participants or attendees with disabilities?
Last Updated: September 2008   |   Document Type: FAQ
According to our Web conferencing software provider, they have ensured that the application is partially compliant with Section 508 of the Americans with Disabilities Act (ADA), enabling people with disabilities to use the application with some effec...

I have a firewall or Web proxy. Can I attend an online training session?
Last Updated: September 2008   |   Document Type: FAQ
Typically, yes, you can attend training if either a firewall or Web proxy is used by your organization.  To verify that you will be able to participate in the online training session, please click here to run a system check. If you are able to v...

Where do I download the software to attend an online training session?
Last Updated: September 2008   |   Document Type: FAQ
The e-mail you receive after registering via http://training.ebsco.com contains a link to help you set up your computer prior to your training.  When clicked, this will download and install the Web conferencing software on your computer and ...

What are the online training audio options?
Last Updated: September 2008   |   Document Type: FAQ
When you enter using the Participant Application (shown as “recommended” on the entry page) you can either use VoIP or a telephone. Listed below are the most popular choices for listening/participating in the audio portion of a Web c...

What URL do I use to attend an Interwise meeting?
Last Updated: July 2008   |   Document Type: FAQ
To attend an Interwise meeting, go to the following URL: http://ebsco.interwise.com/ebsco/meet...

Is there a fee for online training?
Last Updated: June 2007   |   Document Type: FAQ
There is no fee for the training provided via http://training.ebsco.com. Please contact training@ebsco.com if you have any questions.  ...

Is there a How To demonstration that reviews how online training works?
Last Updated: May 2007   |   Document Type: FAQ
Yes. To view an overview of training options, visit http://training.ebsco.com/demo. This How To demo is in Adobe Flash® format. Click here to download the latest version of Adobe Flash.   Please contact training@ebsco.c...

I am attending training as part of a group within a conference room. Can we use a mute option to minimize our background noise?
Last Updated: April 2007   |   Document Type: FAQ
The Web conferencing software has a Mute button which appears within the toolbar at the top of the window.       Simply click the button from within your Web conference and no sound from your audio connection will be heard by other...

Who should I contact if I am having problems logging in to a training session?
Last Updated: April 2007   |   Document Type: FAQ
E-mail Training Resources at training@ebsco.com with any questions concerning training and entering a Web conference.  ...

Where can I see a list of scheduled online training sessions?
Last Updated: April 2007   |   Document Type: FAQ
Visit http://training.ebsco.com to view a list of upcoming online training sessions and to sign up for one. If you have questions, please send an e-mail to training@ebsco.com.  ...

What is included in the training e-mail and why does the meeting time display based on GMT?
Last Updated: April 2007   |   Document Type: FAQ
When you register for training via http://training.ebsco.com you will receive an e-mail which contains: ·         A link to download and install the Web conferencing software ·   ...

I have previously attended an online training session. Do I need to update anything?
Last Updated: April 2007   |   Document Type: FAQ
No, your computer will be automatically updated when you enter a meeting.  ...

I cannot see everything that the presenter is referring to on the screen. Is there a way to enlarge the display?
Last Updated: April 2007   |   Document Type: FAQ
To expand your display simply click the Enlarge button from the top toolbar within your Web conference.        You will be prompted to select either “Full-Screen without Toolbar” or “With Toolbar.&r...

I am connected through VoIP and cannot hear the presenter. Are there volume controls within the Web conferencing software?
Last Updated: April 2007   |   Document Type: FAQ
First, verify that the volume on your speakers is at its highest setting. If you are still unable to hear, use the volume controls within the Web conferencing software. There are two volume buttons on the top, right side of the window. ...

Can you resend the meeting invitation?
Last Updated: April 2007   |   Document Type: FAQ
If you have registered for training and have lost your invitation, please e-mail training@ebsco.com and provide your full name, organization name and the name of the session you are scheduled to attend.   ...

Can I forward a training e-mail so another colleague can attend with me?
Last Updated: April 2007   |   Document Type: FAQ
No. Only one person can join a Web conference using the appropriate link within the e-mail for a specific training session. Each person who is interested in joining a Web conference from her/his own computer should register independently so...

Does EBSCO provide documentation for professional development credit?
Last Updated: March 2007   |   Document Type: FAQ
If you attended an online or in-person EBSCO training course and the course satisfies your organization’s professional development credit guidelines, EBSCO can provide an e-mail confirmation or a signed certificate. You can request th...


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